This Privacy Policy describes how Giftrang (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use giftrang.com and our reminder service. By using our site, you agree to the practices described here.

Last updated: September 2026

1. Information we collect

When you sign up for reminders

• Your name and Google account email (via Google Sign-In)
• Your WhatsApp number (10-digit Indian mobile number)
• Your city
• Names, relationships, birthdays, and anniversaries of family members you choose to add

When you browse the site

• Standard server logs: IP address, browser type, pages visited, time of visit
• Cookies used by Google Analytics (if enabled) to understand site traffic
• Affiliate click tracking via Amazon, Flipkart, and other partner links

2. How we use your information

• To send you WhatsApp and email reminders 7 days before saved occasions
• To send you a welcome message when you sign up
• To identify your account and sync your data across devices
• To improve our gift recommendations over time
• We do not sell your data to any third party
• We do not use your data for advertising targeting

3. Where your data is stored

Your account data (name, WhatsApp number, email, family members) is stored in Google Firebase Firestore, hosted on Google Cloud servers. Firebase is governed by Google’s privacy and security standards. See Firebase Privacy.

Reminder messages are sent via Twilio (WhatsApp) and Gmail (email). These services process your phone number and email address solely to deliver messages on our behalf.

4. Cookies

We use cookies for basic site functionality (e.g. keeping you signed in) and, if you consent, for Google Analytics to understand aggregate usage patterns. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.

5. Your rights

• Access: You can view all your saved data from your dashboard at any time.
• Correction: You can edit your details and family members from your dashboard.
• Deletion: You can request deletion of your account and all associated data by emailing hello@giftrang.com. We will process this within 7 working days.
• Opt-out of reminders: Simply reply STOP to any WhatsApp message, or email us to be removed.

6. Children’s privacy

Giftrang is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it promptly.

7. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with an updated date. Continued use of Giftrang after changes constitutes acceptance of the revised policy.

8. Contact us

For any privacy-related queries, write to us at hello@giftrang.com.